From the October edition of the Western Cape Better Together Magazine!
Many resources were uncovered and put to use to fight the Knysna Inferno. People came together and many ideas were explored. A municipal mobile application was put to the test during the disaster. Graeme gave the go-ahead to upgrade the application and once it was upgraded, it was used as a communication channel. At the time of going to print, the application had 3 100 registered users, 43 newsfeed articles, sent 76 push notifications, resolved 57 live chat support calls, and received 33 feedback items.
In addition to the Knysna Municipality mobile application, the Municipality sent 128 998 fire related SMSs during the disaster.View post
Service delivery app to be rolled out throughout WC in the next yearView post
#KnysnaRises: Garden Route showcases the digital future of disaster response managementView post
From the Inside: Things we learnt in the fire, by Helen ZilleView post
The Western Cape department of local government together, with ten municipalities, are currently giving pilot training in citizen engagement application to municipal citizens.View post
Municipal Talk with Vicky Bridge, Manager – ICT, George Municipality – Tourism Month 2017View post
Communicate, engage, and service customers when, where, and how they want